Robotic Process Automation (RPA) is the latest advancement in intelligent automation technology. It eliminates the monotonous, repetitive tasks employees face every day. Just as robots are used to assemble cars, software robots are able to automate processes which allow human workers to do more human tasks. RPA bots can be deployed on a server to automate entire processes, on a computer to be scheduled as-needed, or in a hybrid setting where a mix of automation and human intervention is required. RPA bots are scalable, meaning that they can increase as the amount of work performed increases.
Benefits of RPA:
- Eliminates “Swivel-Chair” Processes
- Automates Repetitive Tasks
- Audit Trail
- Increases Employee Job Satisfaction
- Employees Tackle other Tasks
- True Return on Investment – Pays for Itself
Government Use Cases:
- Invoice Processing
- Police Crash Reports
- Job Applicant Tracking
- ERP Migrations
- Inventory Control
- Data Migration
- Many Other Tasks
Robots at Work
The video below is an excerpt from robotic process automation. This is not a video of a human working on a computer. It’s a software robot performing a manual, repetitive task that needs to be done hundreds of times a day. These robots are so fast, that this video is slower than their normal speed so that the human eye can see them work.
Provide an automated, conversational question and answer experience to your citizens at any time of the day, in multiple languages.
Enhance your existing citizen request management system, by accepting requests for service through SMS, Facebook, Twitter, and other channels.
Streamline your intake process for when citizens make payments online, providing them with the convenience of paying through social media and other channels.
We leverage the latest advances in machine learning in developing our chatbots.
Our chatbots enhance a community’s ability to communicate with its diverse population.